Cloud-based regulatory operations software for government

One partner for government licensing and investigations.

Licensing and permitting, inspections and examinations, renewals and reporting, investigations and enforcement — run on ALiS and Resolve, purpose-built cloud platforms configured to your agency and proven in state government for over three decades.

Serving state agencies since 1995. A partner, not a vendor you replace.
One partner, every regulatory motionALiS · Resolve
Licensing & permitting
ApplyReviewIssueInspectReportRenew↻ renews
Casework & investigations
IntakeInvestigationResolutionInsight▶ complaint · alert · filing
One partner, a common approach
Configurable to your statutes, workflows, and records.
Two purpose-built platforms, one partner — adopt one side now, extend to the other later.
In production across
New York, New Jersey, Maryland, Texas, Florida, Washington, Nevada
Resolve case management software executive dashboard showing open cases, in-progress work, pending reviews and cases by investigation type
Live compliance alertsAutomated workflowsAudit-ready reporting
Whatever your agency is accountable for

Licensing, casework, or both.

Some agencies issue and oversee licenses. Others investigate complaints, review disclosures, and pursue enforcement. Many do both. AGRC offers ALiS for licensing and Resolve for casework — one configurable approach that runs licensing, case management, or both together, so you can extend from one into the other without starting over.

ALiS licensing and permitting software dashboard showing permits, in-process applications, due renewals, inspections and invoices
Licensing & permitting · ALiS

Grant and oversee

Applications, issuance, inspections and examinations, ongoing reporting, fees, and renewals — the full, recurring lifecycle of a license or permit, at volume.

Occupational & professional boardsPermitting agenciesInsurance & banking licensing
Explore ALiS
Resolve investigation case management software showing related cases linked to a disaster damage case
Investigations & case management · Resolve

Investigate and resolve

Complaint intake, investigations, evidence and document handling, hearings, dispositions, and enforcement — built for confidential, multi-party casework.

Ethics complaints & financial disclosureMedicaid / Medicare fraudAttorney general investigationsDisciplinary & enforcement
Explore Resolve
The platform

Purpose-built for each motion. One partner behind both.

Licensing and casework aren't the same job, so we don't force them into one generic tool. ALiS is purpose-built for licensing and permitting; Resolve is purpose-built for investigations, disclosures, and case management. Both share a common configurable approach — and one accountable partner — so an agency can run one, the other, or both, and extend from one into the next without starting over.

Illustration of Advanced GRC and a government agency shaking hands, surrounded by licensing, compliance and case management icons

Licensing & Permitting

Applications, issuance, fees, inspections, reporting, and renewals — the full ongoing lifecycle of a license or permit, not just the day it's granted.

Inspections & Examinations

Scheduling, field and mobile inspections, and compliance tracking that holds up from the office to the site.

Regulatory Case Management

Complaints, investigations, financial disclosure, hearings, and dispositions — managed end to end in one auditable, confidential case record.

Enforcement

Violations, corrective actions, appeals, and follow-through, tracked to resolution and ready for the record.

Analytics & Reporting

Executive dashboards and the operational and transparency reporting public agencies are accountable for.

Configured to your agency

Statutes, fee schedules, forms, and routing differ in every jurisdiction. Configured to yours — not rebuilt from scratch.

AI & automation

Intelligent where it helps. Accountable where it counts.

Agencies answer for every decision they make, so AI inside a regulatory system can't be a black box. ALiS and Resolve put AI and automation to work for staff without taking judgment out of human hands — speeding the work, flagging what needs attention, and leaving a clear trail behind every step.

People decide, AI assists

Every action that calls for judgment — a denial, a contested case, a discretionary ruling — stays with an accountable person. AI speeds the work up to that point; it never makes the judgment call.

Explainable and on the record

No black boxes. Every AI-assisted step is traceable and auditable — ready for an appeal, an audit, or a public-records request.

Grounded in your data

Models work within your statutes, forms, and records. Your data stays yours, and it is never used to train systems for anyone else.

Working from day one

Triage and route work the moment it arrives, confirm an application is complete before staff ever open it, and — when every condition is objectively met — approve straight through. Faster service for the public, and staff time freed for the cases that need judgment.

Government staff member reviewing the Resolve case management dashboard with AI-assisted case tracking, case types and recent activity

Where this is headed: a more unified, intelligent way to run regulatory operations across every domain we serve — built on the accountability standards government work demands.

Modernization services

Move off legacy — on a schedule you control.

Aging systems don't have to come out in one risky cutover. Our modernization services move agencies off legacy in phases — migrating decades of data and keeping operations live — into a modern system built for how your program actually works.

01

Phased migration

Move one program, one record type, or one office at a time — no all-at-once cutover that puts service delivery at risk.

02

Proven data conversion

Decades of records carried forward intact, reconciled, and verified — the part of modernization that quietly sinks most projects.

03

Operations stay live

Staff keep working and the public keeps getting served while the new platform comes online beside the old one.

One of the largest state financial regulators in the country runs licensing through enforcement on AGRC:

450K+
Active licenses under management for that one agency.
Millions
Transactions processed for that agency every year.
68
Distinct license types — for that single agency alone.
Since 1995
Our first government customer is still a customer today.
From the agencies we serve

Proof from the field.

Risk-averse agencies trust AGRC because other agencies already do — and say so in their own words.

Trusted.Proven.

ALiS has allowed us to automate renewals for personnel licenses providing improved customer service as individual’s don’t have to wait two to three weeks before their license is renewed and has saved a significant amount of staff time.
Leticia Metherell
Health Facilities Inspection ManagerNevada Department of Public & Behavioral Health
Built for your sector

Domain depth, not generic software.

Configurable platforms, tuned to the rules and realities of your field.

Insurance & Banking

Labor & Workforce

Occupational Licensing

Ethics & Oversight

Fraud & Program Integrity

Attorney General & Investigations

Why agencies choose AGRC

Low-risk by design.

Over three decades in government

ALiS draws on that experience — decades of building regulatory systems for government — and is proven in production in states from New York to Washington.

Built for integration

Designed to connect with the systems you already run — payments, identity, court systems, and state data exchanges — so the platform fits your environment, not the other way around.

Live in months, not years

Configured from a proven base rather than built from scratch, so deployments are measured in months — and the path is predictable from day one.

Configured, not custom-rebuilt

Proven platforms, tuned to your jurisdiction — faster to stand up and far less risky than building from zero.

Always current

ALiS and Resolve are cloud software, updated continuously — so you’re never left running an out-of-date system.

Security & compliance first

Built around the security, hosting, and compliance expectations public-sector procurement requires.

Tell us what you're modernizing.

A 30-minute briefing with our team — no procurement commitment, just a straight conversation about your systems and your options.

No sales spam. A real person from our team replies — typically within one business day.